Announcements
New features, functionality, and company updates.
- Capture multiple Slack messages
- New Features - Custom Slack channel field, :key: in DM, add multiple channels
- New Features - Ticket Forms, Collaborators and Ticket Linking
- Upload files to a ticket in a Slack thread
- New features - internal notes, trigger on ticket create, multiple ticket forms
- New Feature - Assign Zendesk tickets from Slack